As NetFlorist have a trust coefficient of 1.7 out of 10 on the hellopeter site it is not surprising that they are not members.

My wife was sent some flowers for her birthday through Netflorist. I contacted Netflorist and explained to them that the "flowers " they had delivered were simply despicable. I sent them pictures of the so called "flower arrangement and asked how Netflorist could justify the cost of over R450.00. I would not pay R120.00 for the flowers that were delivered. After a few emails back and forth, I basically was given the runaround. I stated that what I received was simply unacceptable, and if Netflorist were prepared to accept this type of totally substandard flower arrangement, I have no option but to accept it. As I had no reply to my last email, I obviously must accept that NetFlorist simply treat customers reports as simply something, other than issuing platitudes to, that is simply an irritation and to be ignored. I really do not need the money as much as Netflorist obviously do.

I will go to a reputable florist and arrange for flowers myself.