ANOTHER FALSE ADVERTISING AND SHOCKING SERVICE FROM NETFLORIST

Netflorist advertised Luscious pink rose blossom for Jhb, PTA, CT & Dbn. I placed an order and received an error message stating offer excludes Durban. I queued this with Lerato Chauke and attached their advert which shows that the offer is valid in Durban. Lerato then sent a screenshot stating “out of stock” which is sensible but here is the best part. Upon questioning why they did not stipulate “while stock lasts” she then changes her tune and states “the area is not serviced as it is an outlying area” you gotta be kidding. When did highway area in Durban become an outlying area? Then she changes her tune again. Our office uses a supplier who does not service the area! AHA! Got yah! I had placed an order and had it delivered in the same area. Lerato then runs to T&C which in her wisdom implies “while stock last, we do not service the area, the supplier does not service the product” This is pathetic to say the least.

Netflorist has a gift of spoiling the most precious moments. This is nothing short of FALSE ADVERTISING! I expect Netflorist to honor their advert, but hey, Lerato felt that their FALSE AND MISLEADING ADVERT and her different reasons why they cannot order the order was not classified as an escalation by Netflorist and refused to transfer me to the manager! ANOTHER SHOCKING SERVICE BY NETFLORIST!