Angry and dissatisfied customer!

Good Day

I am writing this email as a complaint regarding an order I have placed and paid cash for (Duo Giftbox) to the value of R779.90 on the 08/02/2019, which was supposed to have been delivered to my husband's place of work for Valentines, and has not been delivered yet! As a first time buyer i am very disappointed with Netflorist's service and will never recommend them to none of my family and friends. I have tried calling their offices on ********** 600 since yesterday the 14th Feb 2019 the whole day to no avail. Now I demand if they could sort out this matter or send my money back because the gift now has no purpose whatsoever!!!!