advert of out of stock gift twice sentwrong order

To quote my email compliant to Netflorist who say they have some magic ball blah blah.....<br> <br> \what magic ball????? because you did not deliver the correct order once again???<br> <br> I saw over a 1000 complaints on Hellopeter and most are similar to mine! I will NEVER utilize your service again and I will also go add my complaint on Hellopeter.after the many calls I made to you to follow up this issue. Efforts to speak to management there are fruitless. Only spoke to front staff who kept telling me untruths and who gave me excuses.<br> This is utter deceit - if you you are out of stock for my product why not be decent enough to let em know and then give me the prerogative to choose another!!<br> Am shocked by your service! At this point I give up!!!\"<br> <br> The service was bad and they send you follow up emails that tell lies."