ABSOLUTY TERRIBLE AND I WILL NEVER USE NETFLORIST AGAIN

You said:

We ordered flowers from Netflorist on Saturday 1st of November 2025 for delivery Monday 3rd November 2025 from the website and flowers where the flowers were marked available I paid R1037 for these flowers to be delivered - Monday we received an email that there was no stock and they would deliver Tuesday, Tuesday were advised no stock Today - Wednesday we were told the stock was on route and they would deliver before 2pm , 2pm they had not delivered I called three times to the call center and was told they could not get a hold of the florist and they called the recipient , who could not confirm delivery at the time , I was asked to call the recipient as well , I've sent these flowers to my bereaving family who have just lost a child I don't want to call them and confirm they have received the flowers the florist must confirm they have successfully delivered it , the service was ABSOLUTY TERRIBLE AND I WILL NEVER USE NETFLORIST AGAIN, I have been left infuriated by the entire experience