1 reviews | Active since Sept 2017
The experience has been the single worst thing that I have ever had the misfortune of having to go through, at this point I would rather die of paper cuts to my eye***** than ever wanting to see this backwards ass website again.
The card message system is abysmal, you cannot use the card you picked when making up the order and you can't pick anything else either so then you're stuck having to remove the card from your cart, only to be informed later that you haven't picked a card and would you like to. At this point I got slightly frustrated.
I had to remove 2 cakes from my order because although they said that they deliver to the area I want to deliver that these cakes were out of stock at the store. At this point I questioned a lot of decisions I had made in my life, including the decisions to have friends and if I should send them anything for their birthday
The website then proceeded to crash on me 3 times, it was at this point that I questioned basically everything I thought I knew about retail. How can you charge me the amount that you are and then provide me with a service so bad that I would rather walk from Utrecht to Pretoria to hand deliver the flowers I intended to buy for my loved ones? I am absolutely astonished that you provide something as bad as this, and the worst part is that you probably won't do anything about it because why would you care about your customer if you're still making money?
I hope you fix this because it is atrocious
P.S. If I see "Oops! Harold broke it!" one more time, I might just burst a vein in my eye, it's not funny when your server falls over, it's embarrassing, don't make a joke about it, fix the problem!
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