*** - Terrible, Terrible Customer Service

*** - first my order was cancelled, and they didnt call me i had to call and then emailed them to tell them that it says delivered on my profile but i received nothing, then a lady called me and said she will re-schedule to the original date the 5th of Feb, her name was Delicia. Today the 5th of Feb I had to mail again, because it says under progress of my order, IN PRODUCTION? Then Delicia called and said the courier company couldnt find my address or something like that, I clearly stated the business name, and we are the only business on that street and corner. Absolutely terrible service. My gift is for a birthday now I have to think of excuses tonight.