ES
Erin S

1 reviews | Active since Oct 2016

27 Oct 2016, 17:22

72 Hours for Same Day Delivery

<p>I have 2 separate reference numbers and still no completed order, your call centre agents have no sense of urgency and cannot communicate or problem solve effectively as you don't have 2 way communication</p> <p>From the tone of this message you can tell that i am livid as i have paid for a service without the goods ordered and that is a breach in my consumer right.</p> <p>Do yourself a favour and look into reference numbers ********** 13 and ********** 15. Across the 2 now effectively 3 days ...... i have spoken to 5 consultants who have not solved any of the issues.</p>

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Replies (1)
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Erin S's update27 Oct 2016, 17:31
Reviewer Update

the recipient receives my card with apology chocolates with no flower arrangement and top of it i am told it will take a further day to rectify.

This level of service is disgusting, you should really be paying me for all of this

i expect some kind of response or intervention