100% satisfaction guarantee?you MUST be joking

<p>i placed an order, ********** 56 and PAID for it to be delivered ON the 15th.tomorrow is the 17th and still NO delivery was made.considering your boastful slogan one would think if you missed a delivery date the LEAST you could do was deliver it the next morning FIRST thing,but alas,seems ex anc members work at netflorist because i only see pathetic service delivery.At 16:03 this evening i called in to hear where the delivery was.I was told to hold on as she would check where's the driver.I was placed on hold for too long and hung up.NO call back was made even though i made it known my order is two days late.Tell me,does people need to place a order boxing day to receive it new years day?For the type of business you run and the late unapologetic poor service you render,i must say this is the last time i will make use of you.I can rather get uber to collect and deliver something i hand made or picked than to rely on YOUR pathetic service</p>