100% guaranteed, what false advertising!!!!!!!! Not on a special occasion!!!!!!

I placed two order on 28 January for delivery on 14 Feb and paid using discovery miles. The first order, for my wife, arrived after 17.00 at her work and fortunately she was there to receive them. The second order, for my two daughters, did not arrive and has still not arrived. I have lodged a dispute with Discovery to reverse the miles these guys ******** me out of. This is not the first poor showing. Last year I ordered hampers for my father and father in law for Father's Day. Neither of them received the orders and it was only delivered days later. Another significant occasion spoiled by Netflorist. I have asked Discovery to remove them as a rewards partner - they are useless con artists. BEWARE, they away from them. Very expensive and poor service. Their call service also not taking calls...they are ***ards running away instead of trying to face the music!!! 100% guaranteed, what false advertising!!!!!!!!