100% Guarantee my foot

Placed an order for delivery on 28/02/2018 for my wife in hospital

Netflorist could not find the patient and instead of calling me to notify me, i get sent an email as if to say i have nothing better to do than sit in front of my mailbox and wait for an email from Netflorist

i got a call from them on 01/03/2018 to notify me the delivery would be done on the day and i notified them that my wife would be discharged by 13:30 and if they could not make the delivery then to please cancel my order immediately

when i called again close to the time given to them, i was notified that the ETA was 15:00 to which i rep**** to who will they deliver as my wife would be out of hospital.

the lady confirmed a refund would be processed and to my disgust it was 30% less than what i had paid.

i called in 06/03/2018 to find out why and Rene took my details and promised to get back to me.

with their pathetic service, she didnt and i had to call in again

no one at their call center can tell me why and when i ask for management, i am told no one can help me

100% Guarantee my foot!!!