0 out of 2 for NetFlorist.

The first time I used NetFlorist was in January. I ordered a very expensive (around R1200) bouquet of flowers for my partner on the passing of her mother. They didn't arrive the same day. Or the next. Or the next. I enquired and was told that they had been delivered to her and she had signed for them. Naturally this wasn't true, we were together. So I enquired again and was told she signed for them ... but on a different day at a different time! I complained and got an apology and a refund. A few weeks later I decided to give them another chance, ordering 24 roses in a glass vase, value R360. Only 12 arrived. I enquired, nothing. I complained, and got a R150 NetFlorist voucher. Whoopee. I complained again, saying that I doubted I would ever use said voucher as I had no intention of using Netflorist ever again. Nothing. Not a word. Complete radio silence ... such a pity. I quite liked Harold. Their ads say flowers can communicate any emotion ... I guess that would now include frustration, disappointment and anger.