ZERO customer care
You obviously don't care. herewith your response; "Official business reply Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you. When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare"
I did not get any SMS nor did I get a reverence number. When can I actually receive a resposne that will be meaningfull? see "you pay. . . we don't"
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Netcare's replyOfficial
04 Apr 2018, 16:00Good day Sir
Please refer to my email dated 27/03/2018 requesting additional information in order to assist you to resolve your concerns. Please could you respond to my email in order to enable me to assist you further.
Kind regards, George Swart, Netcare Customer Services Call Centre
Best regards,
Netcare's reply04 Apr 2018, 16:00
Official
Good day Sir
Please refer to my email dated 27/03/2018 requesting additional information in order to assist you to resolve your concerns. Please could you respond to my email in order to enable me to assist you further.
Kind regards, George Swart, Netcare Customer Services Call Centre
Best regards,