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Samantha D
1 reviews | Active since Sept 2017
16 Apr 2025, 13:50
Your service sucks.
If just trying to get information about your prepaid medical cover if this bad then maybe it's a sign not to do business with you! There is no contacting you via the number for your call centre. After 10mins of voice prompts a person answers and immediately hangs up. I left a message to be contacted over a week ago and still nothing!!
Thank you for such terrible service because I paid R20k because now I know not to do business with you.
Helpful (0)
Replies (3)0
Replies (3)
Netcare's replyOfficial
16 Apr 2025, 14:07Hi Samantha. I am so sorry that your experience has not been a good one. I will escalate your feedback to the manager. Take care, Lynne.
Netcare's reply16 Apr 2025, 14:07
Official
Hi Samantha. I am so sorry that your experience has not been a good one. I will escalate your feedback to the manager. Take care, Lynne.
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Samantha D's updateReviewer Update
16 Apr 2025, 14:34Wow! That really helps. Or don't bother. I'd rather not be doing business with Netcare. Can't be trusted just to make a call but I should trust you with my life. I think not.
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Samantha D's update16 Apr 2025, 14:34
Reviewer Update
Wow! That really helps. Or don't bother. I'd rather not be doing business with Netcare. Can't be trusted just to make a call but I should trust you with my life. I think not.
Netcare's replyOfficial
17 Apr 2025, 08:01I'm sorry to hear that. Wishing you the very best. Lynne.
Netcare's reply17 Apr 2025, 08:01
Official
I'm sorry to hear that. Wishing you the very best. Lynne.