Yellow fever card-reIssue

Hello HelloPeter,

I am actually very confused, disappointed and angry at the same time. And this is with Netcare Travel Clinic, the Occupational Health & Safety part of Netcare. This is the place you go to for travel advise, vaccinations and all medical / work related questions. That's where I went for my Yellow Fever shot in 2016 and I have proof and invoice and Proof of payment. The Netcare Travel Clinic in sandton to be precise. Now the problem starts.........I lost my Yellow Fever card. So I need to go back to the Travel Clinic (where I am in the records) to have the Yellow Fever card re-issued. Arrive at the clinic and they tell me they can't help because their system was upgraded in 2018 and anything beyond that is achieved and i cant get my re-issue instead i have to get a new card and they will also give me a letter for the border post stating that i have done it before to accommodate for the 10 days before. This is truly unprofessional as I have proof and an email claiming from my medical aid bonitas and they confirm that I have done it before but they don't have some barcode to assist, so i must now take a new one, Please assist as i have done the yellow fever shot before and just need a re-issue asap. I would like to advice future patients.........stay away from the Netcare Travel Clinic. Your data gets missing and they disappear just like that!!! Its a shame really.