NH
Nompilo H
1 reviews | Active since Aug 2015
17 Mar 2017, 10:04
Wrong Bill
<p>Good Morning</p> <p> </p> <p>I received a bill with an invoice number ********** 00. This bill was for a patient called Thobile Dlamini but what was strange is that it was addressed to me. I find this disturbing as to how Netcare was able to get my address as I have never been to any of their hospitals and does not even have medical aid. Could you please see to it that my details are removed from your database as I have no clue as to how Netcare to have my private details.</p>
Helpful (0)
Replies (1)0
Replies (1)
Netcare's replyOfficial
17 Mar 2017, 11:21Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,
Netcare's reply17 Mar 2017, 11:21
Official
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Best regards,