Worst service EVER

<p>My father got admitted into the medical ward last month and the next day when I went to visit him, his phone was already stole. Because of the form we know we filled out before he got admitted we didn't even complain much. When we informed the nurses they said they suspected it was taken with the sheets to the laundry and when we followed up, they couldn't find it. h Then he got admitted again, into ICU this time, and his bath soap also went missing, which we also just replaced without saying a word. Post his operation, he was taken to surgical ward 1, on Sunday 12 June, when my mother went in to see him, the door to the balcony right beside was wide open, with a chair to ensure it stays that way. When she went closer to the bed, she noticed that he had diarrhea and had messed on the bed and none of the nursing staff were attending to him, instead, they decided to open the door so he doesn't stink up the room. My mother then proceeded to the nursing station to ask what's going on and everyone had a different story none of which comes even close to justifying why he had been left in that state post-op. I then came into the ward to see him, and the nurses were now attending to him, when I asked how it is possible that something like that could have happened, I heard a million sttories, one story was that a patient that was discharged at 11:00 might have left it open, which means that one would have attended to him since then. I asked why no one could account for what had happened and heard even more stories. which is absolute nonsense. When I went back to the nursing station to enquire about his meals, since he was complaining of hunger, some excuse for a nurse with a name badge that read "Matha 2"" or somettthing along those lines said she was not interested intalking to me,I mean really.....what kind of service is this, where are the values that we see posted on the walls but not displayed by your nursing staff. This is beyond disgusting and trust me when I say that none of my family members will be returning to that establishment, the service is pathetic. The only person that tried to even show some empathy and apologise for the incident came much later. I'm so dissappointed, if we wanted this kind of service, we'd go to a some public hospital.</p>