LN
Leoni N
1 reviews | Active since Jun 2012
19 Jun 2015, 03:49
Worst service ever
Took my dad who has cancer in his stomach to the ER this morning at 2 am. The staff was so rude and unprofessional - treated us like they are doing my dad a favor. They took off his jacket,it was freezing and he had to wait ages for a blanket! Further more they treated me like an irritation every time I asked for an update - after they took him away the nurse said she would keep us posted, she came out and made jokes with the receptionist and hung around,ignoring us! We were not allowed to see him. Really bad experience!
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Netcare's replyOfficial
23 Jun 2015, 12:17Hello Leoni87,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply23 Jun 2015, 12:17
Official
Hello Leoni87,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team