1 reviews | Active since Nov 2019
Worst experience ever at Kingsway Netcare Hospital
I do not think they deserve even this one star can I give them zero star, I had worst experience ever I brought a patient Netcare Kingsway Hospital on the 28th December 2020 at 9:00 there was no order no line, you could not see who came first, I think they did that on purpose so they can make their friends, family jump the que or get special treatment, my patient was denied drip, or oxygen which was available on the outside given to the privileged patients as many time as possible, although I'm on medical aid, never used my hospitilasation money, I was forced to pay a deposit of R1600,00 I paid the said deposit cash at approximately 15:00 I went to the receptionist requesting my money so I can send my patient elsewhere as it was clear I would not get any help there, they refused to give my money back, the patients were made to sit outside in the cold in the chair all of them were very weak and sick there was no social distancing between #COVID19 patients and patients who came to test or injured patients, the patients were seating at the same entrance where the Mortuary vans were coming to pick up their dead bodies, I counted about 5 bodies coming out of that hospital and each time a body was stretched out the patients were traumatized and some would burst out crying. I waited untill 18 :30 where I decided to take my patient home as she was getting no help from the hospital, I went back the following day for my deposit and till now I'm still bieng pushed from piller to post, they telling me to phone the head office on my own but I had no dealings with the head office and the hospital manager Mrs A Demitruou refuses to talk to me to sort out the problem amicable. I would not recommend it to anyone, worst service from #netcarehospital.
