KL
Kobus L

1 reviews | Active since Jun 2023

12 Nov 2025, 17:38

WISH MEDI CLINIC WOULD OPEN A PROPER HOSPITAL IN PORT ELIZABETH

PATHETIC INHUMANE AND UTTER UNPROFESSIONAL SERVICE. NETCARE GREENACRES EMERGENCY UNIT JUST DISCHARGED A 78 YEAR OLD WOMAN WITH MOTOR NEURON DISEASE AND A BLOOD GAS OF 80 WHEN SHE ENTERED THE DEPARTMENT. SHE HAD TROUBLE BREATHING AND WE DO NOT HAVE OXYGEN SUPPLY AT HOME CAUSE IT'S NOT BEEN AS BAD AS TODAY. FIRSTLY THEY AGREED TO ADMIT AND I WAS PRESENT WHEN THE CASUALTY DR PHONED THE PHYSICIAN. HIS WORDS WAS..DO CHEST X RAYS BLOODWORK AND A COVID SWAB...*** A COVID SWAB????. I RETURNED TO MY JOB WITH THE PEACE INSIDE ME MY MOM IS IN GREAT HANDS OR SO I THOUGHT. 30 MIN THE CASUALTIES DR PHONED ME AT WORK TELLING ME TO COME AND FETCH MY MOTHER. THE PHYSICIAN SAID ITS A CONDITION NOTHING ELSE WE MUST JUST GO AND GET OXYGEN FOR HER. SHE'S CURRENTLY HOME AND I COULDN'T FIND OXYGEN. ITS NOT THAT SIMPLE DR I STUDIED 12 YEARS. OXYGEN REQUIRES MOTIVATION A PRESCRIPTION A BLOOD GAS COUNT AND IF YOU CAN FIND A SUPPLIER OPEN AFTER 4... PATHETIC PATHETIC PATHETIC. EVEN THE NURSING STAFF WAS IN SHOCK WHEN THEY HEARD SHE'S GETTING DISCHARGED. UNFORTUNATELY MEDI CLINIC HAS NO HOSPITALS IN PORT ELIZABETH. MAYBE CONSIDER OPENING A FEW. YOUR EXCELLENCE AND TOP PROFESSIONAL SERVICE WILL NEVER BE UNDER THREAD FROM NETCARE GREENACRES.

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Replies (3)
Netcare
Netcare's reply12 Nov 2025, 19:19
Official
Hello Kobus. I am sorry to hear about your experience in our hospital and hope that your mom is feeling much better today. I will escalate this to the relevant managers for follow up. Take care, Kamo. 
KL
Kobus L's update13 Nov 2025, 23:38
Reviewer Update
No my dear my mom is not feeling much better. I took her back to your casualty dept tonight against my will when the ambulance came to fetch her and suggested we take her back to Greenacres casualties. The place i had to TAKE her home AFTER the dr decided not to admit her. My mom is currently being treated at casualties once again and will be admitted. I've already signed the DNR vorm. I'm sure you know what that implies. She will probably not see the light of day tomorrow as the dr and staff treating her tonight was as amazing and professional as i have ever encountered. They are the people that your hospital can be proud of cause they treated my 78 year old mom weighing 35 kilos AND totally in breathing distress as a human being with dignity and respect. She will die in your hospital during the course of this night or during the day tomorrow. If my mom died at home due to the fact that your one of your specialists on call had no interest at all admitting a patient with a condition MOTOR NEURON DISEASE. I was told TO go get her oxygen. I dit that today at 1500 out of my pocket. It didn't help at ALL. She will still die. TO ANSWER YOUR QUESTION ONE LAST TIME. MY MOM IS NOT FEELING MUCH BETTER AT ALL.
KL
Kobus L's update16 Nov 2025, 15:54
Reviewer Update
My mom past away 24 November 2025 in your Greenacres hospital ward f. I took her back there the Thursday evening and the night staff at casualties WAS unbelievable. Thanks