1 reviews | Active since Oct 2012
Will never go to netcare again
On the 23-02- 2016 took my mother to Union hospital she was not well and coughed blood. When arrived at the hospital took more than 2 hours before seen to. Service lacks professionalism. Then when seen by the doctor I had to be with mother due to language. Doctor refused to speak to me and told me to get out. Asked if my mother was always in and out of hospital, Maybe she's looking for attention. Last time my mother was in hospital was about 10+ years ago.And what about the blood. The doctor sent her for x-rays and after the X-rays asked Mum if she was better. (Hello she went for x-rays not op.). My Mon did not answer and she was writing as if Mum was cured, when told that my Mon did not say anything, so why is she writing as if my Mum is well. The results of the X-rays and I must say that I am not a doctor but it was quite bad both bronchial and lung (Doctors report). When seen by the Professor, the first reaction was ' I am not happy with this and must do further tests and booked in as this needs attention. HI-LITE There is no beds available. Not told to us at the beginning. Waited another 2 hours for ambulance to transport her to the Clinton which is 200m away.10 hours later
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
