1 reviews | Active since Jul 2011
Why was I handed over for YOUR TECHNICAL ERROR??
<p>Parklane Hospital Doctors, Nurses and facilities are the best, thats why we chose them for all 4 of our kids.</p> <p>HOWEVER, the finance / accounts department leaves a lot to be desired.</p> <p> </p> <p>You hand me over to debt collectors for a R350 booking fee? REALLY? This is the first payment you ask for, before a bed can be booked and the 4D scan.</p> <p>Then you don't bother to contact me advising of an "outstanding" amount and hand me over after a year.</p> <p> </p> <p>After 4 attempts and emails to any and all Netcare contacts I could find, you tell me it was a Technical error on your side and then dissappear again, leaving me to deal with the debt collectors?</p> <p> </p> <p>I have no words for you.........</p> <p> </p> <p> </p> <p> </p> <p> </p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on 0 ********** - 0860 Netcare.