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Faadil E

1 reviews | Active since Jun 2018

22 Jun 2018, 15:22

Why are foreigners over charged in S.A hospitals

I was admitted at rosebank hopital on the 21st of June in the morning for an arthroscopic surgery. I am a foreign patient from africa and I am NOT on medical aid. I spent about 30mins to 45mins in the theatre and I was discharged the very same day in the afternoon. My complain is that the hospital charged me 31,000 rands and the doctor and the anaesthetic charge was 20,000rands plus consultation , blood test and other charges were separate. So in total the bill came to 50,000 rands plus. I was made to pay cash prior to the surgery. After consultations with relatives and friends who live in S.A i was told by them that i have been way over charged! I feel I have been cheated and this is gross unfairness on my side. We foreigners come to S.A for medical treatment out of desperation and we are a working class. I feel I have been cheated of my hard earned money. I am very disappointed and would urge the authorities in charge to look into this matter.

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Replies (1)
Netcare
Netcare's reply04 Jul 2018, 09:30
Official

Good Day

Thank you for submitting your concern, we can confirm that we have logged the same on our CRM system and referred it to the customer care team at Netcare Rosebank Hospital, a member of which will be in contact with your shortly.

Your reference number is CIRMit 61059

Sincerely

The Netcare Customer Service Team