TB
Tiffany B

1 reviews | Active since Mar 2021

20 Feb 2025, 08:46

Whatever you do , don’t go to this hospital

This is the 4 time I have been in this I Hospital doing follow up surgeries, This hospital has deteriorated and they Stuff are your worst nightmare, food is awful, Nurses have attitude , Today Medical ward 2 was open and I had an MCL operation.Came back from theatre around 11 ish and I was in pain they gave me something for pain and I dosed off till 6pm waking up with so much Pain . Asked for my meds and the nurse couldn’t even get the drip to work she left me like that and at 6/7 they change shifts , Called the new nurse of shift and she tells me that at 2pm I had an injection and I tell her no 1 has injected me since I went to theatre this morning , when she checks her tablet it says the injection was never ordered during the day and they will order it now it’s 19:56 so I have been in pain crying since 6 pm still no injection the only thing they can say is We so sorry

0
Replies (3)
Netcare
Netcare's reply20 Feb 2025, 11:33
Official
Hi Tiffany. I am sorry to hear that you are not having a good experience in our hospital. Please advise which hospital you are in so that I can escalate this to the relevant manager for follow up. Feel better soon. Lynne.
TB
Tiffany B's update20 Feb 2025, 13:31
Reviewer Update
St Augustine’s Netcare in Durban
Netcare
Netcare's reply20 Feb 2025, 13:33
Official
Thank you. I will escalate. Lynne.