TW
Tasneem W
1 reviews | Active since Jul 2015
31 Jul 2015, 23:15
What you pay for is not always what you get!!
Hi,<br> <br> So last week I went to Netcare Garden City Hospital to book for maternity, I was told that there is a bag that can be purchased from the pharmacy for R260 and was given a list of the bags contents. Today on the 31 July 2015 I purchased the bag only to arrive home and find that items on the list were short (missing) from the bag which was closed with a cable tie. I do not understand why I had to pay the full price for only 1/2 the goods. If the missing items are no longer packed in these bags then it should be removed from the list.<br> <br> Please can I ask for some assistance in resolving this matter ASAP.<br> <br> Thank you.<br>
Helpful (0)
Replies (1)0
Replies (1)
Netcare's replyOfficial
05 Aug 2015, 12:18Hello TataNeem,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Netcare's reply05 Aug 2015, 12:18
Official
Hello TataNeem,
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team