we are in New South Africa you must grow up

Yesterday I had an appointment to Kaufman and partners for ultra sound. I was disappointed while I was waiting Pinky called me and said I have outstanding amount of the money my medical aid didn't pay while I was admited there. She made me sign for aknowledgement form. She said I must pay pay the money or else they can not help me. If maybe they take an effort of letting us know that we owe them,before being embarrassed like that. Maybe if I was not an African I wasn't going to be treated like that.