SVdh
Suzie Van den heever

1 reviews | Active since Apr 2017

24 Apr 2017, 09:59

Waste of time

<p>Is netcare just about making money. </p> <p>Does a B12 injection equate to R950 ???</p> <p>which we waited a hour for when told we the only client. </p> <p>A extreme lack of communication. </p> <p>When we did not get the injection </p> <p>and the pharmacy does not even have the prescribed tablets. </p> <p>NETCARE WILL NEVER SEE ME AS A CLIENT EVER AGAIN. </p> <p>SERVICE IS NON EXISTANT AND R950 later for NOTHING. </p> <p>I'm appalled, frustrated and highly disappointed. </p> <p> </p> <p>Learn to communicate and allow grown ups to make there own decisions and respect others people's time and money !!!!!!</p>

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Replies (1)
Netcare
Netcare's reply05 May 2017, 08:48
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.

When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.

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