WN
Wilma N

1 reviews | Active since Mar 2009

07 Mar 2016, 09:20

Waiting for refund

They are quick to take your money but when it comes to a refund you will wait. They do not update you with regards to this you need to keep phoning. The service of this Hospital is shocking I will avoid them at all costs. They promised my refund will be done 04.03.16 when I phoned today the process have not even begun. So be prepared to wait.

0
Replies (1)
Netcare
Netcare's reply07 Mar 2016, 10:43
Official
Hello wn1,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team

Best regards,