Waited for hours for nothing, no help received but they will send you the bill regardless!!!!

Yester on the 12th March 2019 I went to Clinton Hospital in Alberton, I remember I entered the hospital at about 10:00am and I was seen by 2 sisters and a doctor by the name of Dr M Govender, and I clearly told all of them that my problem was that I am having nosebleeds and blood cloths for over a year and now I am getting headaches and my eyesight is also affected due to these nosebleeds. I clearly advise I wanted to get to bottom of what the root cause of the nosebleeds was and how can it be stopped, I advised them I had seen numerous doctors last year which even resulted to me having my medical aid funds exhausted. I was advised from the onset that the ENT was the ideal person I needed to speak to. After they took all kinds of test on me and the ECG which was not working according to some nurses. I waited from 10 to 2pm with the hope that I would see an ENT and finally get helped with my problem, it was only at 2pm that I was told the ENT specialist is not around I would need to call the ENT myself and make an appointment. Why did they waste my time, my case was just not relevant and not seen as urgent for them, after spending almost the whole day at casualty to be told such, it is unacceptable and then you are going to expect me to pay the bills for all the staff you did to just prolong my stay in casualty so you can chow my medical aid money. And then when I call the ENT specialist I am told he doesn't even accept my medical aid , I need to pay cash. You guys had better be careful of what you bill me for because I am very disgusted at your service and the way I was treated AND WANT TO ESCALATE this matter further. You should have just told me from the onset that the is no ENT specialist so I could have made a plan instead of keeping me on those chairs for hours unattended!!!