1 reviews | Active since May 2010
unprofessionlism of the highest order
I am sitting here at Garden CITY hospital where my wife had injured her ankle whilst we were at my dad's funeral. We we informed there's no bed available in casaulty and left her sitting in the passage without assisting or giving feedback. When wd finally got into a cubicle where 2 beds were vacant the \registered nurse"tells my wife to get off the wheelchair and onto the bed when my wife told her she couldn't due to severe pain and i also informed ger that assistance is needed she gave us a dirty look and still refused to help. From the lady at reception to the nursing staff were all *********** and unprofessional. As a paramedic i find this behaviour disgusting. Even the casualty doctor neither greeted nor identified himself"""
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
Once your query is logged you will receive an automated SMS with a reference number. Should you not receive this message or, if you have any queries at all, please feel free to call our Customer Services Contact Centre on ***3 / 0860 Netcare.
The Netcare Customer Service Team
