1 reviews | Active since Jul 2017
Unprofessional medical service
<p>For the past 5 months my pregnant wife and I have been attending consultations with Dr Moila. The doctor is cold and detached in consultations and comes across as disconnected. My wife is in her third trimester and we have not seen the doctor for 8 weeks (last consultation was 1 June) We had scheduled a consultation following 1st June for 13 July. On the 12th we were informed that Doctor is on leave and resheduled for 17th July. On the 17th July Doctor's secretary foned my wife once however my wife could not answer the fone and there was no message left. Hence my wife thought it was a reminder that we had an appointment later in the day. When we got to the doctors rooms we were told by her secretary that doctor was not in and she did try call to postpone but there was no answer. Although there was no message left we calmly made another appointment for 27 July. On the 27th the Secretary foned 5 mins before the appointment and told my wife doctor needs to leave in 15 mins (our consultation would be rushed). My wife and I arrived 10 mins late due to an emergency at work which my wife had explained on the fone. Apon arrival we were told that doctor waited for us and had just left. Usually at these consultations we arrive on time and have to wait 30 minutes to see the doctor. Today we were 10 mins late and doctor left. My wife and I went to see another doctor who brought our attention certain concerns with the pregnacy as well as going through basic hospital admin which we were oblivious to because Dr LI Moila did not bring to our attention. My wife and I do not know if Dr LI Moila has an issue regarding us however we feel that her general conduct is worrying for anyone expecting and I would not recommend her to anyone.</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
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Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
