OD
Olga D

1 reviews | Active since Mar 2018

08 Aug 2018, 10:03

Unprofessional

I am very disgusted and disappointed in this Hospital. I had passed out yesterday, and my aunt rushed me to the hospital, after struggling to find a nurse who'd help, she had to push me in herself. The doctors didn't have a care in the world, when I woke up they were laughing at me, and refused to help me.

I was so confused, and had no idea what had happened, after asking them several times what was happening, they just started laughing again.

We decided to leave, seeing that I wasn't getting the needed help.

It makes me sad to think that the professionals you trust your life with, treat people like this.

0
Replies (2)
OD
Olga D's update08 Aug 2018, 10:18
Reviewer Update
The nurses were so rude! They literally made sarcastic comments about my condition instead of asking me if I'm okay, checking my blood pressure or at least trying to get me stabilized. They just did not care! I would not recommend this hospital to anyone! People get payed to treat patients like trash. This is unacceptable.
Netcare
Netcare's reply10 Aug 2018, 12:33
Official

Good Afternoon

Thank you for bringing this matter to our attention. We can confirm that we have sent your message to the customer care team at the Netcare Akasia Hospital, a member of which will be in contact with your shortly.

If you have any further concerns however you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***

Sincerely

The Netcare Customer Care Team

Best regards,