Unprofecional service

So..we had the unfortunate unprofesional experiance to deal with the radiotheripy dep at netcare alberton hospital

We were given booked time for my wifes 21 session treatment.. Times keeps on changing...

17 dec we were infom3d that our times would have to change yet again from 3.15pm...to 7.45am...we refused time changes And this was done on my work cell nr ...i have proof

We went as per our booking friday 24th dec..sat waiting for almost 2 hours..to be informed..the machine is offline..no staff could had done a job in informing patients not to come in..they are all hiding in the back thinking is funny

So ..we were then told on the 24th ..that on friday the staff will call us to confirm the machines status...ANS OFFCOURSE...NO CALL

WENT IN AT OUR APPOINTED TIME..NO STAFF IN THE WAITING ROOM..YET AGAIN.. WE THEN GOT A CALL AFTR SITTING FOR 15 MIN TO CONFIRM OUR APPOINTMENT..I TOLD THEM WE ARE IN THE WAITING ROOM THEY APPERINTLY hold off THIS IS THE WORST SERVICE EVER FROM NETCARE ALBERTON