1 reviews | Active since Sept 2013
******** Handover of ***
<p>Hi,In Dec 2016 I had received an account from Netcare which mentioned that i will be handed over due to non payment of account. Unfortunately I was on holiday & the communication only came to my attention in 27 Jan 2017. Imade contact with the company & I have realised that the account is charged on an incorrect medical aid. I then asked the lady I spoke to chinque.windt which informed me that I need to send her an email with the correct medical aid details and which I did. Today the 08 Feb I received sms informing me that account is handed over. I called the Lawyers & explained to Zanele what had happened. I then forwarded the email with everything to Zanele who promised to send all the correspondence to Netcare. What I have instructed to Netcare never happend & now they want to compromise my credit report by this where I communicated with them. Zanele informed that the account was handed to them this month which is Feb 2017. Will appreciate if matter maybe resolved sonnest .Khanyisa Fatyi ********** 902</p>
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.