1 reviews | Active since Dec 2014
Unitas netcare hospital ripping of medial funds.
Unitas netcare hospital is ripping of medical aid funds.At Unitas netcare hospital the is only one reception, with the emergency sign at the door.They are using this reception as emergency reception and casualty at the same time.The problem is that When you go in the for consultation they charge you for emergency fee and casualty fee,why? My medical aid called me to verify with me if I consulted at unitas hospital two times in one day? I called unitas hostipal to fund out they told me i am being charged for both emergency and casualty fee and the total amount is R1313.They say that is how they work.They also say I should have consulted to my GP it would have been less charge.GPs work from 08:00 - 17:00 I can't wait for the opening my GP to open where as I don't feel ok at that current moment. Where as the is a nearby hospital that opens 24hours and I am my medical aid is works with netcare.When I was the it took over 30 minutes (estimation) to be attanded,so why they also charge for emergency? The ripping of funds in our medical aid comes in there.I went in there knowing that the hospital is netcare with he impression that all doctors are under netcare list as my medical aid option requires. Only to find that the doctor who attended me is not.Now I must pay the doctor from my pocket, why? When I am sick I do not haw time to ask for the Dr if he is in my list of netcare doctors especially when I am in the netcare hospital. I hope you will find this in order and put this in order at your hospital.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
