GG
Godfrey G

1 reviews | Active since Jun 2023

30 Jul 2025, 17:18

UNITAS NETCARE HOSPITAL RECEPTION

We trying to do pre admission on the website and not able to do pre admission Tried calling numerous times *** with no response from the operator or anyone in the reception. Phone rang for solid 2 minutes every time and calls just got dropped Is this the kind of service that Netcare promotes all over social media and over the TV Disgusting if calls don't get attended to. As you are aware the whole world rely on cellphones and the calls do cost money

0
Replies (3)
Netcare
Netcare's reply31 Jul 2025, 08:32
Official
Hello Godfrey. I am sorry to hear about your difficulty in getting your pre-admission done. I hope you managed to come right. Please let us know if you need any further assistance and I will ask someone to get in touch. All the best, Lynne.
GG
Godfrey G's update31 Jul 2025, 16:38
Reviewer Update
Just i expected. The words " i am so sorry". Sorry is such a ridiculous word and phrase.
What are you as a Group going to do about the reception that don't answer calls
Netcare
Netcare's reply01 Aug 2025, 11:21
Official
Hi Godfrey. The hospital management's team is follow up on this. All the best, Lynne.