SM
Shankari M

1 reviews | Active since Aug 2018

05 Aug 2018, 03:46

Unitas hospital

Unitas hospital has the worst staff, they show no compassion and are just rude! My brother sustained a serious head injury, they transferred him to the incorrect hospital which was a 30 minute drive away. We spent an hour on the road because of their negligence. When we arrived back at unitas the staff had a ****y attitude and continued to pass the blame among their departments. People in the medical industry are supposed to be there to help others, going the extra mile should be the standard rule. You are dealing with someone's life. Its sad to see that this is the type of treatment you get when seeking medical help

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Replies (1)
Netcare
Netcare's reply06 Aug 2018, 09:21
Official

Good Morning

Thank you for bringing your concerns to our attention, we can confirm that we have directed those concerns to the customer care team at Netcare Unitas Hospital, a member of which will be in contact with you shortly.

In the interim you are welcome to contact us on Tel: 0860 NETCARE (***3) or Email: ***

Sincerely

The Netcare Customer Service Team

Best regards,