1 reviews | Active since Apr 2018
Unhappy with netcare
On the 30th my wife went in for a c-section. We had to pay cash upfront for them to help her. There is amount that should come back to us. I went to the hospital the week after to find out about the refund. They told me they are waiting for the invoice as they are struggling with the new vat increase. That I do understand. Yesterday I phoned the account the department and they said I will get in during the day or the next day. This morning I phoned again and they told me it takes 7-14 days to process a cheque and then they will deposit into my account . As that will take another 7-10 working days. This is unacceptable. I had to pay cash that day. Why must I wait so long for my refund. Somebody help as I want it back today.
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare