RG
Rechaen G

1 reviews | Active since Sept 2017

20 Oct 2017, 21:33

Unbelievable

My gradfather was admitted to the hospital this week again when we when to visit him he was in his gown they wanted to operate on him, without letting us know at all. If we did not go there we probably would have never knew they where going to operate. 12 hours after the operation he was send hom in a weak state... We can't get a hold of the docter to tell us if the operation was a success... My gradfather was send home he can't walk after the operation he does not eat and can't go to the bathroom anymore, but they send him home in that state... Now today he is in such bad shape I don't know if he can make it another week and we have to send him back to the damn hospital because he has alot of pain. I can't even lift his arm without hurting him...

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Replies (1)
Netcare
Netcare's reply25 Oct 2017, 13:23
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare

Best regards,