1 reviews | Active since Sept 2017
Unacceptable service for the fees charged!
I have been to this hospital more than once in the past 12 months and believe that the doctors at this hospital saved my life. So thank you!
However, for the amount of money that I have seen you charge my medical aid, A reasonable me expect to get a towel and a changing gown for the next day!
Well, that was my wishful thinking!
Today am section 5 Othopeadic ward and am woken up at 5 for a bath by a very friendly sisters. To my horror, she advises me that there is no towel and I should change back into the same gown I was given yesterday! I initially thought she was joking until, she looked at me and said that she only had a few to cover some patients and has given them out!
So, Milpark Hospital, why do you charge so much money and can not afford towels and changing gowns for all your patients? If you were a government hospital, I would have accepted some kind of excuse but this is totally unacceptable!
You should not charge for this service if you are not providing it. This is *******!
Saray
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare