LR
Lyn R
1 reviews | Active since Mar 2015
26 Mar 2015, 17:28
UNABLE TO ADDRESS PROBLEM
I was admitted to Olivedale Hospital and queried the resulting account - portion of which was not paid by medical aid. After making a partial payment while they sorted it out, it is now 12 MONTHS later, MUCH two-ing and fro-ing .....THEY HAVE ITC LISTED ME !!!!! ..... DAMNED CHEEK !!!!!! .....AND I AM NO CLOSER TO GETTING ANY ANSWERS !!! ULTRA INCOMPETENCE. NO WAY I will ever go there again AND will fight them tooth and nail !!!!
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Replies (1)
Netcare's replyOfficial
27 Mar 2015, 15:47Hello Sharkfan15,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34705
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34705
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,
Netcare's reply27 Mar 2015, 15:47
Official
Hello Sharkfan15,
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34705
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
Your reference number in this regard is 34705
Should you have any further queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.
The Netcare Customer Service Team
Best regards,