PR
Patrick R

1 reviews | Active since Nov 2015

11 Jan 2016, 14:38

Transferred to A Clinic who are totally unprepared

i was admitted to AKESO - Parktown, unfortunately due to my own weakness as a substance abuser, a room mate brought in drugs. I did not use them but was causght with them before I could use for which I am very grateful. I was transferred to Netcare Rand Clinic for a 72 hour suispension. On arrival, I have not seen my psychiatrist, they do not have my medication i need and they are passing the buck saying that AKESO -Parktown will get back to them or I must pay cash for Subutex. I refuse as at AKESO it comes out of my hospital benefit. The nursing staff get agitated because its extra work for them,. I have been polite throughout the process and very calm, but I am worried about my medication as these are psychiatric medications. HellloPeter has never let me down. what do i do? Kind Regards. Patrick Sean Reardon

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Replies (1)
Netcare
Netcare's reply11 Jan 2016, 14:57
Official
Hello PatrickReardon,

Thank you for bringing your concerns to our attention. This issue will be logged with our Customer Service Help Desk and brought to the attention of the Hospital Management Team, who will investigate and revert back to you.
The Netcare Customer Service Team