DP
David P

1 reviews | Active since Oct 2024

20 Aug 2026, 20:01

Totally not worth it

Disturbing and dissapointing service at N1 City. The emergency unit was slow and hour later we were advised they were dealing with a contamination.

The rest of the hours were horrific as my partner was in immense pain.

The Lamba procedure took almost 5 attempts. The ward stay was another issue and in the end her sentimental watch goes missing. We call post discharge ,no one knows anything. The wstch didn't come home and all this was included on the after survey...what's the point of those? If its business as usual?

0
Replies (3)
Netcare
Netcare's reply21 Aug 2026, 10:28
Official
Hi David. Im sorry to hear about your experience at our emergency unit, and I hope that your partner is feeling better. I will share your feedback with the management team. Take care, Kamo
DP
David P's update24 Aug 2026, 14:14
Reviewer Update
I keep missing their call,please e mail for better response time and record keeping.
Netcare
Netcare's reply24 Aug 2026, 15:47
Official
Hi David. I will ask the team to communicate via email. Regards