LK
Lesego K

1 reviews | Active since Jun 2018

15 Jun 2018, 13:07

The service is absolutely nonsense

I've been waiting to be assisted for 2 hours at Netcare Waterfall Hospital. So get things done hear you must call the Matron in charge. I want to get the blood test results from last night. Last night was also a problem to get the DR to attend my son.

0
Replies (1)
Netcare
Netcare's reply15 Jun 2018, 14:59
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.