KK
KEKE K

1 reviews | Active since Dec 2011

09 Mar 2017, 14:08

Terrible Service Netcare Waterfall Hospital

<p>One of the worse treatment I've ever had to endure was insults from Sharon Naicker and Lisa De Vos in Debengeni Falls Ward. Courtersy to be consistent and ensure that upfront hospital visiting procedure is known would have been better than for Sharon to parade her staff insulting them and disturbing other patients just to make a point. I don't know how ward managers are picked but professionalism lacks entirely in this particular Sharon person. If they still keep such people there ... I strongly suggest going for conflict resolution and emotional intelligence classes.</p>

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Replies (2)
KK
KEKE K's update09 Mar 2017, 14:14
Reviewer Update

Noticed that because of hospital visiting hours that don't care much for patients... now patiences are coming out of the ward... really Sharon Naicker REALLY!!!! NET CARE Shocking staff.

Netcare
Netcare's reply10 Mar 2017, 07:09
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.

When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.