Terrible Service

I was rushed to Netcare Linksfield hospital on the 25/05/2015 and whilst I'm grateful to the medical staff for their prompt response in getting me better again, I'm extremely disappointed in the admin staff as I've had nothing but hassles since then. Firstly I went back a few days later to obtain a sick note for work and I was told that they cannot help me as only the doctor who treated me can assist. I had to eventually return when that doctor was on duty just to obtain a sick note despite the fact that they have my treatment on their records.<br> <br> I was then informed this morning that the Medical Savings Account on my medical aid was depleted thanks to Netcare. I am fully covered for hospital emergencies through my medical aid, but instead of calling for authorisation like they said they would, someone obviously thought it would be easier to claim from the MSA.<br> <br> When I called my medical aid they said that no call was received for authorisation and I would have to speak to the case worker and have them resubmit, but I work full time so I don't have time to keep going back to linksfield to find the exact staff who was on duty when I was admitted. This is very disappointing.