1 reviews | Active since Oct 2012

20 Oct 2016, 08:33

Terrible service

<p>I had a terrible stomach pain which I went to my GP..I went back to the Dr which she prescribed me. The pain persisted and my GP referred me to see the specialist call Dr Motuba Monday 19/09/2016 I went to see the specialist which did send me for a son a . He then told me to come on 21/09 @ 08:00 for a G-copy.</p> <p>I have not spoken to the from the 19th Sept till today...A week later I call the Dr's to find out if my results were ready. The reception told me that they were ready but the Dr will call me to arrange the appointment.</p> <p>Going back...When I got to the hospital(Park lane hospital) in the morning..remember that I last eat a night before at 20:00 and after the procedure in theatre I slept and woke up around 11:45 and by then I'm so hungry and the hospital refused to give me food. The way I was so hungry I couldn't walk....I had to fight.</p> <p>My doctor was no where near.</p> <p>That Dr is so unprofessional and I couldn't see him again Till today am still waiting to hear from him what is it that is eating me up.</p> <p>I don't know whether to change diet or stop what drink what yet I consulted the specialist in Parklane.</p>

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Replies (1)
Netcare
Netcare's reply10 Nov 2016, 08:37
Official

Thank you for bringing your concerns to our attention - we will log your concerns on our Customer Service Help Desk and bring your concerns to the attention of the Hospital Management Team, who will investigate and respond to you.
When we log your query you will receive an automated SMS with a reference number - should you not receive this message or if you have any queries at all please feel free to call our Customer Services Contact Centre on ***3 - 0860 Netcare.