SM
Sumayah M

1 reviews | Active since Mar 2017

26 Nov 2025, 11:36

Sunninghill Netcare Hospital

It's my first time at this hospital and I must say it was not what I expected. Maybe my expectations coming from Bedfordview was to high. My niece is booked in for theatre at 12. 26/ 11/15. We arrived at hospital at 10 then at reception they sent us straight to doctors rooms only to get to the rooms and we needed to be booked in by reception. After doing the admission we were told there is no available beds we have to wait. Walking in the hospital I couldn't understand why there was so many people in the waiting area seems they also waiting for beds. Normally hospitals are quiet here its like I'm in a government hospital. It's now 30 mins before surgery and we still waiting for a bed. Unless they will take her straight from reception to theatre. I'm actually lost for words

0
Replies (1)
Netcare
Netcare's reply26 Nov 2025, 11:50
Official
Dear Sumayah. I am sorry to hear about your experience at our hospital and wishing your niece a successful operation. I will escalate your feedback to the management team for follow up. Take care, Kamo