WM
Wendy M

1 reviews | Active since Jan 2011

07 Sept 2021, 09:35

SUNNINGHILL HOSPITAL "SERVICE" A NIGHTMARE

Sunninghill Hospital Never have I had such appalling "service". Besides having the phone put down on me, put throught to wrong departments or just not answered. An elderly patient was admitted with suspected stroke, MRI done, and a million other tests. Besides waiting 4 hours for them to decided to admit him, 5 days later no one has contacted and they now think its a pinched nerve REALLY!!!!! trying to get hold of his physician specialist another story, admin staff they are never there. Tried phoning in the morning after 9am only to get the answering machine that the offices are open from 8.30am to 4.30pm???? try get them later and try for 2 hours, then get a mouthful from them to say they have just got back from lunch and not sure what's going on (I would love a 2 hour lunch). When I did get hold of them ask them to please let me know what is going on - no one could be bothered getting back to me. As for trying to get anything out of the staff in the Daisy ward - well that's another story for another day.

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