Sunninghill Hospital does not attend burnt wound on child

If they don't see a knife stuck inside you, then you are not a priority and you are labeled as 'green' which means, they'll attend to you as and when they feel like it. My daughter got burnt and we waited in the waiting room for almost 2 hours without any assistance. She was the only patient left. I begged the reception to find out if we will get any help. Reluctantly he stood up and gave me a response that 'they' don't know how soon they'll attend to us. My daughter is suffering 3rd degree burns which in any medical condition, is a priority!